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Title: Human resource management and performance in UK call centres
Authors: Wood, S
Holman, D
Stride, C
First Published: Mar-2006
Citation: BRITISH JOURNAL OF INDUSTRIAL RELATIONS, 2006, 44 (1), pp. 99-124
DOI Link: 10.1111/j.1467-8543.2006.00489.x
ISSN: 0007-1080
eISSN: 1467-8543
Type: Journal Article
Appears in Collections:Published Articles, School of Management

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