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Title: ‘Quality signposting’: the role of online information prescription in providing patient information
Authors: Brewster, Liz
Sen, Barbara
First Published: 29-Sep-2010
Publisher: Wiley-Blackwell
Citation: Health Information and Libraries Journal, 2011, 28 (1), pp. 59-67
Abstract: Background:  Information prescriptions (IPs) are part of a Department of Health (DH) initiative to improve patient care. IPs aim to meet health information needs by providing personalised, high quality patient information about conditions and treatment. Objectives:  This paper identifies current online IP provision and evaluates a sample of IP websites against the original DH aims of IP provision; British Medical Association usability criteria; and information seeking vignettes. Methods:  Five UK and one international IP website were randomly selected as a sample. Two checklists designed to appraise the websites were used to review each IP provider. Two patient information seeking vignettes were developed to enable the websites to be assessed from a patient-centred perspective. Results:  Information prescriptions currently vary in content, accessibility and quality. National IP websites score more highly than local IP websites, which are often weak on content for specific conditions and poorly designed but strong on signposting to local services. Conclusions:  Guidelines for IP provision need to be improved to ensure higher quality, more easily accessible information is available. A synthesis of expertise included in national and local websites would improve usability for patients. IP websites should conform to standards of web design and accessibility.
DOI Link: 10.1111/j.1471-1842.2010.00912.x
ISSN: 1471-1834
eISSN: 1471-1842
Type: Journal Article
Description: Full text of this item is not currently available on the LRA. The final published version may be available through the links above.
Appears in Collections:Published Articles, Dept. of Health Sciences

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