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Title: Time and the Customer Relationship Management Process: Conceptual and Methodological Insights
Authors: Plakoyiannaki, Emmanuella
Saren, Michael
First Published: 2006
Citation: Journal of Business and Industrial Marketing, 2006, 21 (4), pp.218-230
DOI Link: 10.1108/08858620610672588
ISSN: 0885-8624
Type: Article
Appears in Collections:Published Articles, School of Management

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