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Title: Cultural Value: User value of museums and galleries: a critical view of the literature
Authors: Dodd, Jocelyn A.
Sandell, Richard
Scott, Carol
First Published: 3-Sep-2014
Publisher: Research Centre for Museums and Galleries , University of Leicester
Citation: Cultural Value: User value of museums and galleries: a critical view of the literature, 2014.
Abstract: Whilst recent decades have produced a substantial body of data around the institutional value of museums and their instrumental contributions to economic and social policy, there are few studies focusing directly on the value of museum and gallery engagement for users and a similar dearth of systematic attempts to draw together and critically assess the body of research that exists. This critical review of user experience in museums and galleries occurs as the role of the visitor within the museums and galleries is changing. We interrogate the existing body of research, asking questions of the data to get a better understanding of how users describe their experiences and to develop a taxonomy of user value. We analyse the methodological paradigms and frameworks within which the research data has been captured to provide recommendations for future research studies and to add to the generation of an overall framework to measure cultural value.
Version: Publisher Version
Type: Report
Rights: Copyright © The Authors, 2014.
Appears in Collections:Reports, School of Museum Studies

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