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Title: An integrative approach to improving patient care pathways
Authors: Radnor, Zoe
Williams, Sharon J.
First Published: 2018
Publisher: Emerald
Citation: International Journal of Health Care Quality Assurance, 2018
Abstract: Purpose: Globally, healthcare managers continue to struggle with managing increasing demands for their services with limited or shrinking resources. It is therefore, clear that systems, processes and practices need to change to meet these challenges. We assess how integrating two improvement technologies, Lean and Integrated Care Pathways (ICPs) might help. Design/methodology/approach: Lean in healthcare and ICP provide a platform to develop conceptual frameworks for integrating two approaches. Findings: A conceptual integrated framework is provided to assist care pathway designers and implementers to consider the synergistic benefits of combining approaches to improvement. Research limitations/implications: We provide a conceptual framework that requires empirically testing. Practical implications: This research provides a conceptual framework to aid practitioners to improve healthcare design and delivery. Originality/value: For the first time, we bring together two approaches to improving patient care pathway design and considers how these are linked in relation to improving the delivery of health care.
DOI Link: 10.1108/IJHCQA-07-2017-0132
ISSN: 0952-6862
Version: Post-print
Status: Peer-reviewed
Type: Journal Article
Rights: Copyright © 2018, Emerald. Deposited with reference to the publisher’s open access archiving policy. (
Appears in Collections:Published Articles, Dept. of Economics

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