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Title: The Learning Organisation Part II “Getting Emotional”: The Learning Organisation and Emotional Intelligence
Authors: Hughes, Jason
First Published: Dec-2000
Publisher: Centre for Labour Market Studies, University of Leicester
Citation: Centre for Labour Market Studies, Working Paper 31
Abstract: This paper explores the links between concepts of the learning organisation and emotional intelligence. Many arguments relating to the learning organisation, particularly those of the influential writer Peter Senge, propose that the practitioner needs to take seriously the relational dynamics of people in the workplace in order, effectively, to remove some of the ‘barriers’ to collective learning. To some extent, the growing interest in emotional intelligence can be understood as a continuation of this theme. This paper explores the potential for emotional intelligence to be used as a set of tools and ideas to achieve some of the ideals of the learning organisation. The paper provides an exposition of key emotional intelligence concepts, and considers case study material in assessing the utility of these concepts for the human resource development practitioner. The paper concludes by considering how the growing interest in emotional intelligence might signal a shift in the character of organisational life in years to come.
Series/Report no.: CLMS Working Paper
Type: Report
Description: This paper was published as Working Paper 31 by the Centre for Labour Market Studies, University of Leicester. It is available from
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Appears in Collections:Reports, Centre for Labour Market Studies

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