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Title: Dialogue and distributed agency in institutional transmission
Authors: Whittle, Andrea
Suhomlinova, Olga
Mueller, Frank
First Published: Jul-2011
Publisher: e-Content Management
Citation: Journal of Management & Organization, 2011, 17 (4), pp. 548-569.
Abstract: In this paper we contribute to the body of work on agency and institutional transmission by proposing two new concepts: distributed agency and dialogue. Distributed agency is a companion concept to that of ‘institutional entrepreneurship’. Whilst institutional entrepreneurship emphasizes the deliberate institution-building by a select few, distributed agency highlights the emergent institution-building that involves any and every organizational member. In turn, dialogue supplements the models of institutional diffusion by drawing attention to the situated interactions between the ‘champions’ and the ‘recipients’ of institutional innovations, to the frictions that accompany institutional transmission, and to the deviations that emerge from those interactions. We use these concepts to analyze the micro-discursive processes during a crucial event in the institutionalization of a new organizational template in a UK public–private partnership. We found that the implementation hinged upon enabling the audience (i.e. the employees expected to apply the template in their work) to act as agents (hence, distributed agency) by engaging in a dialogue that sought to define the audience's identity vis-à-vis coercive pressures, articulate and address its interests, and recognize its rights to modify the template to suit the local circumstances.
DOI Link: 10.5172/jmo.2011.17.4.548
ISSN: 1833-3672
Version: Post-print
Status: Peer-reviewed
Type: Article
Rights: Copyright © 2011 e-Content Management. Deposited with reference to the publisher's archiving policy available on the SHERPA/RoMEO website.
Appears in Collections:Published Articles, School of Management

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