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Title: Managerial control of employees working at home
Authors: Felstead, Alan
Jewson, Nick
Walters, Sally
First Published: 2003
Citation: British Journal of Industrial Relations, 2003, 41 (2), pp.241-264
Abstract: Places of work constitute processes of management by facilitating ‘visibility’ (the possibility for supervisors and others to observe workers) and ‘presence’ (the ability for workers to participate in relations with co-workers and others). Working at home creates problems for both these aspects of managerial control. We suggest that managers seek to compensate for the relative lack of visibility and presence of home-located workers by generating a range of devices and social disciplines that together comprise loose networks of control. However, these responses are only partially successful since they are founded on contradictory assumptions and practices.
DOI Link: 10.1111/1467-8543.00271
ISSN: 0007-1080
Type: Article
Appears in Collections:Published Articles, Centre for Labour Market Studies

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